Positive and negative example of usability on the web

 Straight to business.

Positive example or Rimi.ee


Nowadays, when going to the real shop is dangerous, a lot of people use e-store.

To buy food and everyday goods my family uses rimi.ee and in our opinion, it is very comfortable to use. It is easy to learn, easy to use and hard to make mistakes, but easy to fix them. And after not using it for around 6 month, I very fast remember how to make orders. 

I can tell you about many useful features, which make this service more comfortable and useful...but nobody pays me for advertising. And this blog is ad free (currently).

I just summaries, that by Jakob Nielsen's terminology of usability, rimi.ee is a positive example of usability. Unlike…


Negative example or mobo.osport.ee

Short explanation. In Estonia ( and some other countries) are special orienteering trails where there are special signs in control points with QR code, which you scan with the MOBO app. In other words you can participate in orienteering by yourself, without an organized event. 

Punch information will be sent to the server where you could see statistics of MOBO users. In theory you can compete with others users….but i didn’t find where you can see the time of others, maybe you can't. This service may not be complicated, so it is easy enough to learn (but I had troubles), but it is so uncomfortable to use. 

I have a lot of complaints. For example, if you don't know what a trail name is, you need to find it on a map. And this map is not very intuitive. So it's not very fast to do. Another, that you can use maps only on a smartphone and cannot download on computer and print it.

I just summaries, that by Jakob Nielsen's terminology of usability, mobo.osport.ee may not be the best negative example of usability, but it definitely is not positive.

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